Privacy Policy

Privacy Policy

Welcome to the brisanoliving website ("we," "us," or "our").

We value the protection and responsible management of your personal information. This Privacy Policy explains how information is collected, used, stored, and managed when you browse our website, create an account, place an order, use our services, or communicate with us.

Please read this Privacy Policy carefully before using our website.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected and processed through our website, including but not limited to:

• Information generated when browsing the website;

• Information provided when creating an account;

• Information submitted when placing an order;

• Information provided during customer service communications;

• Information generated through the use of website features and services.

This Privacy Policy applies to online shopping services and related services offered through this website.

2. Information Collection Technologies (Cookies)

To ensure the proper operation of our website and enhance user experience, we may use Cookies and similar technologies to collect certain information.

Cookies are small data files stored on your device that help websites recognize your device and remember certain preferences.

Cookies may be used for purposes including:

• Maintaining essential website functionality;

• Remembering language, region, and browsing preferences;

• Improving page loading performance;

• Preserving shopping cart contents and login sessions;

• Analyzing website traffic and usage trends;

• Enhancing website security.

You may manage, restrict, or delete Cookies through your browser settings.

Please note that disabling certain Cookies may affect the functionality and performance of some website features.

3. Use and Sharing of Information

The information we collect is primarily used to provide and manage our services, including:

Order Processing

To confirm orders, arrange delivery, process payments, and provide after-sales support.

Account Management

To facilitate account registration, identity verification, account security, and account maintenance.

Customer Support

To respond to inquiries, resolve issues, and provide customer assistance.

Website Improvement

To analyze website performance, understand user preferences, and improve website functionality and content presentation.

Information Sharing

Your information may be shared or processed when reasonably necessary for:

• Shipping and delivery services related to order fulfillment;

• Payment verification and transaction processing;

• Compliance with legal obligations or lawful requests from regulatory authorities;

• Website security, fraud prevention, dispute resolution, or risk management purposes.

Except as described above, we do not sell your personal information to third parties.

4. Data Storage and Cookie Management

Information submitted by users will be retained for as long as necessary to fulfill the purposes for which it was collected.

Retention periods may be determined based on:

• Order processing requirements;

• Customer service records;

• Financial and accounting recordkeeping obligations;

• Security and audit requirements;

• Applicable legal and regulatory obligations.

Cookie Preferences

When you first visit our website, you may be presented with a Cookie notice or consent banner.

You may choose whether to accept non-essential Cookies.

Where consent is required, we will only use such Cookies after obtaining your permission.

You may modify or withdraw your Cookie preferences at any time through your browser settings.

5. Your Rights

Subject to applicable data protection laws, you may have the following rights regarding your personal information:

Right of Access

To request confirmation of whether we process your personal information and obtain information about such processing.

Right to Rectification

To request correction of inaccurate or incomplete personal information.

Right to Erasure

To request deletion of personal information where permitted by applicable law.

Right to Restrict Processing

To request that we temporarily suspend or limit certain processing activities.

Right to Data Portability

Where applicable, to receive a copy of the personal information you have provided.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time.

Withdrawal of consent will not affect the lawfulness of processing conducted before the withdrawal.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

6. Legal Bases for Data Processing

Where the General Data Protection Regulation (GDPR) applies, we process personal information based on one or more of the following legal grounds:

1. Performance of a Contract

To process orders, complete payments, arrange deliveries, and provide products or services requested by the user.

2. Consent

When users voluntarily subscribe to newsletters, receive updates, or participate in marketing communications, we process information based on the user's explicit consent.

3. Compliance with Legal Obligations

To comply with tax requirements, accounting obligations, regulatory requirements, and other legal responsibilities.

4. Legitimate Interests

To improve website performance, enhance user experience, maintain account security, identify unusual activities, prevent fraud, and protect our business operations.

When relying on legitimate interests, we carefully balance our interests against the rights and freedoms of users.

7. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

While we strive to safeguard information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

8. Third-Party Services

Certain website functions may involve third-party service providers, including payment processors, shipping carriers, website hosting providers, and analytics providers.

These third parties may process information only to the extent necessary to perform services on our behalf and are expected to maintain appropriate safeguards for personal information.

9. Children's Privacy

Our website and services are not directed toward individuals under the age required by applicable law to independently provide consent for data processing.

We do not knowingly collect personal information from individuals who are not legally permitted to provide such consent.

10. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or service practices.

Any updated version will be posted on this website and will become effective upon publication unless otherwise stated.

We encourage users to review this Privacy Policy regularly.

Contact Us

If you have any questions regarding this Privacy Policy, our data processing practices, or your privacy rights, please contact us: