Payment Methods

Payment Methods

Welcome to our website and thank you for shopping with us.

To help you complete your purchase smoothly and better understand the payment process and related charges, please review the following Payment Methods Policy.

1. Accepted Payment Methods

We currently accept payments through the following payment cards:

  • Visa

  • MasterCard

Customers may select any of the available payment methods displayed at checkout to complete their purchase.

All product prices and order totals displayed on the website are subject to the information shown on the checkout page at the time of purchase.

2. Payment Security

When you submit payment information, the data is transmitted through secure encrypted technology designed to protect your information during the transaction process.

For security reasons, we do not store complete payment card information, including but not limited to:

  • Full card numbers;

  • Card Verification Value (CVV) codes;

  • Payment passwords;

  • Other sensitive payment credentials.

Any payment information provided during checkout is used solely for processing the transaction and fulfilling the associated order.

3. Order Cost Details

The total amount payable for an order may include the following components:

Product Price

The selling price displayed on the product page.

Shipping Charges

Shipping fees are calculated based on factors such as order value, shipping arrangements, and applicable delivery policies.

The final shipping cost will be displayed at checkout before payment is completed.

Included Charges

Applicable fees are already included in the displayed product prices, where required.

These may include, but are not limited to:

  • Customs duties;

  • Sales tax;

  • Other legally applicable fees and charges.

Customers are not required to pay these included charges separately during the normal checkout process.

The final amount payable is the amount displayed on the checkout page at the time the order is submitted.

4. Payment Issues and Exceptions

If you experience payment-related issues such as payment failure, duplicate charges, delayed order updates, or other transaction errors, we recommend first verifying the following:

  • Payment card information has been entered correctly;

  • The payment card is valid and active;

  • Your internet connection is functioning properly;

  • Your bank or card issuer has not imposed any transaction restrictions.

If payment has been successfully completed but the order status has not been updated, please retain your payment confirmation and contact us for assistance.

Please note that delays caused by banking systems, payment network interruptions, security reviews, fraud prevention procedures, or other circumstances beyond our control may affect the timing of payment confirmation and order status updates.

5. Responsibility Statement

Customers are responsible for ensuring that all payment information submitted is accurate, complete, and valid.

We may not be able to immediately resolve payment issues resulting from circumstances including but not limited to:

  • Incorrect payment information;

  • Expired payment cards;

  • Insufficient account funds or credit limits;

  • Transaction refusals by the issuing bank;

  • Network or communication failures;

  • Device-related issues;

  • Other circumstances beyond our reasonable control.

If you notice any unauthorized payment activity or unusual transaction records, we recommend that you immediately contact your card issuer and notify us so that we may assist with the investigation where appropriate.

6. Contact Us

If you experience any difficulties during the payment process or have questions regarding your payment or order status, please contact us:

Business Address:
1228 Wenonah Ave, Berwyn, IL 60402, United States

Customer Service Phone:
+1 (217) 723-2290

Customer Service Email:
assemblyhelp@brisanoliving.com

Customer Service Hours:
Monday to Friday
9:00 AM – 12:00 PM and 2:00 PM – 6:00 PM (Local U.S. Time)